What We Did

  • Augmented software development team capabilities
  • Overhauled UX for core client-facing modules
  • Developed an automation tool for payroll systems
  • Upgraded Microsoft Dynamics CRM integration
  • Delivered resource augmentation for seamless scaling
  • Improved system usability based on Voice of Customer
  • Provided end-to-end maintenance and support

Outcomes

Overview

Celergo, a global payroll services provider, relied on Net Solutions to modernize its aging software and meet growing user expectations. Seeking a cost-effective solution, Celergo approached Net Solutions to extend its development capabilities. As a trial, Celergo hired two Net Solutions developers—an arrangement that worked so well it evolved into a long-term partnership. Eventually, ADP acquired Celergo and, impressed by Net Solutions’ performance, retained them as a key technology partner.

Following ADP’s acquisition of Celergo, Net Solutions delivered robust solutions to enhance ADP’s industry-leading payroll and HR management platforms. This included tackling challenges from resource augmentation and tight budgets to an upgraded Microsoft Dynamics CRM and UX overhaul, resulting in cost savings, improved user satisfaction, and a more scalable system. The collaboration resulted in cost savings, improved user satisfaction, and a more scalable system.

“Net Solutions provided technical experts who delivered huge business value while helping us save costs and meet timelines.”

Keyur Vyas

Jasvinder Parmar

Vice President of Development, ADP

Recognition &
Awards

“ Recognized by ADP for delivering high-value solutions ”
“ Long-term partnership with a Fortune 500 company”

Key Takeaways

01. Scalable Resource Augmentation Model

02. User-Centric UX Redesign

03. Process Automation for Operational Efficiency

01.

Scalable Resource Augmentation Model

Team Extension and Expertise

Net Solutions provided skilled developers to support Celergo’s in-house team, initially through a two-developer trial and eventually scaling to a larger, ongoing engagement. The Net Solutions team quickly aligned with Celergo’s systems, processes, and coding standards.

Long-Term Partnership

As Celergo transitioned into ADP, Net Solutions’ scope expanded to include product maintenance, CRM upgrades, and new feature development while consistently meeting project timelines and budgets.

02.

User-Centric UX Redesign

Modernized User Experience

Based on Voice of the Customer (VoC) feedback, Net Solutions revamped client-facing modules to enhance usability and navigation.

High Customer Satisfaction

Leveraging a dedicated UX team, Net Solutions modernized the interface and made navigation simpler, receiving excellent end-user feedback and solidifying ADP’s reputation as a user-focused payroll leader.

03.

Process Automation for Operational Efficiency

Custom Automation Tool

Net Solutions developed a tool to preprocess diverse payroll data inputs, reducing errors and speeding up data integration. This solution addressed the challenge of handling multiple input formats from various clients, making ADP’s payroll system immediately consumable the data.

Enhanced CRM Integration

Upgraded Microsoft Dynamics CRM to improve functionality and align with ADP’s operational needs, providing greater efficiency and cost savings.

“Having found a partner that understands their products and processes, ADP continues to rely on Net Solutions for cost-effective, high-quality development work—an ongoing partnership that ensures ADP remains a leader in HR and payroll solutions.”

 
Keyur Vyas

Jasvinder Parmar

Vice President of Development, ADP

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